NetSuite CRM+ delivers powerful Customer Relationship Management (CRM) capabilities, including Sales Force Automation (SFA), marketing automation, customer support and service, ecommerce and flexible customization, all in a single cloud CRM solution. And unlike typical CRM solutions, NetSuite CRM+ includes powerful sales performance management, order management and partner management.
NetSuite CRM+ can also integrate with your existing ERP investments.
Benefits of NetSuite CRM+ can include:
- Enables the sales team to manage opportunities across status, potential revenue, key contacts, notes, related documents and more.
- Provides sales managers with a complete view of all leads and opportunities in the pipeline.
- Comprehensive contact and activity management ensures sales has the tools needed to capture detailed records of all interactions.
- Enables the sales team to convert opportunities into quotes and then sales orders with one click.
- Opportunities, quotes and estimates include a forecast category that allows users to categorize the transaction appropriately.
- Probability-based forecasting offers weighted measurement of pending opportunities, quotes and orders, with the ability to make adjustments.
- Accelerates the order management process with online approval and workflow management.
- Easily configure sophisticated sales commission rules based on quotas, sales, quantity, profitability and other criteria.
- Set up flexible commission schedules— monthly, quarterly, bi-annually or annually and short-term “SPIFs”.
- Delivers email marketing—from creation to execution to measurement—in one system.
- KPI scorecards enable continuous sales performance measurement.
- Sales teams get instant access to key measures such as achieved versus quota, actual versus sales forecast, sales pipeline by stage.